Eight Reasons Why We Will Exceed Your Wildest Dreams Back
1. FREE & FAST SHIPPING - Continental USA
You get free shipping on all orders within the continental USA, over $100.
Your order will be shipped as soon as possible. You can track your order online and you'll also get regular order status updates on custom orders.
2. FREE TECHNICAL ADVICE - 24/7
Got a question? Need advice?
Call our full time dedicated and knowledgeable technical support staff for free technical advance and support for anything we sell.
You can call on our full time technical support staff during our North American operational hours 7am to 7pm EST. LiveChat from our website and toll free number 800-993-7040. If you reach our voicemail during business hours, we are on the other line with a customer. Please leave us a message and we will will return your call within 24hrs Monday - Friday. Also you may take advantage of our Live Chat feature to speak with our staff during business hours. After hours, our Live Chat personnel will help you with basic questions and let us know what you need so we can contact you next business day.
Got a burning question in the middle of the night ?
You can call us after hours North America toll free number 800-993-7040 as well as LiveChat from our website. We always have operators on stand-by. Therefore a real person will take your call, and direct your query to our immediate attention. Just let a friendly CSR person know if you prefer by email or voice.
Our sales and technical support staff will get back to you promptly during 7:00am to 7:00pm Monday to Friday and most Saturday mornings.
If it is an urgent matter our operators will make every effort to connect us even after hours whenever possible. Every call is important to us, we will note leave you waiting.
3. 100% SATISFACTION GUARANTEE - Hassle Free Returns
Our goal is to exceed your expectations, and we aim to not let you down, and we guarantee 100% satisfaction with the products you buy from us.
However, sometimes things aren't as perfect as we'd like them to be. So if the product you receive is defective in any way, then we will help you with a no-hassle, worry free product defect return.
Subject to our Returns Policy. We will always work with you.
4. FANTASTIC PRODUCT CHOICE - Over 10,000 products and growing
We have a great range of products and we're adding to it daily.
5. WE HAVE A LOVELY TEAM
Our dedicated team really love what they do. They get excited about the same things that excite you. They value you and will treat you with respect and appreciation every time they engage with you. If they can do anything for you let them know. They'll pull out all the stops to help.
6. OUR TEAM LOVES YOU - Discounts & Brand Ambassador Swag
We love what we do, and we hope you do to. We like to say thank you to our customers.
Discounts & coupons
We offer real money saving opportunities throughout the year. Sign up for our newsletter to ensure you get the latest news, discounts and coupon codes.
Lay your hands on free promotional swag
Do you consider yourself an influencer in your circle? Are you able to promote our products to your circle of influence? We are looking for brand ambassadors to help promote our business. In return we can provide free promotional swag. Get in touch.
7. LOU APPRECIATES YOU - The Personal Touch
A lifelong car enthusiast, distance cyclist and inventor of the revolutionary RoundTail Bike, Lou has been in business for over 30 years. Lou prides himself in ensuring that all customers get the best service from his team. If at any time you are not happy with the way something is handled ask to speak to Lou, he will personally call you back.
8. WE LOVE LIFE - Let Charity Prevail
Lou is the Past President of a Local Habitat for Humanity and we continue to support this organization. In addition, we have an annual fund set aside to support local humanity oriented charities. If you volunteer for a charity and are looking for business sponsorship let us know and we will do our best to donate with you.